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Products » Franchise Suites » FR1 Franchise Service » Feature List

Invoicing Customer Relationship Management Accounting All-in-One
Enterprise Suites
Franchise Suites Software for Accountants
SMARTEDGE FR1 Franchise ServiceFrom R 450.00/franchisee/month

Franchise Service Features

SMARTEDGE FR1 includes the following features.

Organisational Management

Organisation

Organogram / Organisational Chart
Customisable Business Units (departments, cost centers etc)
Branches as Self-Contained Business Units
Business Unit Allocation
Business Unit Drill-Up (reports)
Employees
Sales Team Commissions and Bonuses

Franchise Group Accounting

Franchisor Company
Franchisees (independant accounts)
Franchise Group Accounting (consolidated accounts)
Franchise Item Sharing
Franchise Supplier Sharing
Franchise Customer Sharing

Office Productivity

Shared Calendar
Time Sheets and Employee Time Tracking
Tasks, Appointments and Events
Activity Notes and Attachments
Automatic Time, Task and Appointment Invoicing
Recurring Tasks and Events
Document and Voice Log Library
Document Management
Customers, Suppliers and Contacts integrated with Skype and Microsoft Messenger
Alerts and reminders

Sales

Customers and Leads

Activities and Notes
Address Labels
Age Analysis (multiple aging options)
Banking Information
Campaign Source
Classification (Lead or Customer)
Collection Period Analyis
Communication Preferences (e-mail/print documents)
Communication Tracking (e-mails/documents sent)
Credit Limit Control
Customer Balances
Customer Blocking
Customer Categories
Customer Groups
Customer Ledger
Discount Handling
Document Tracking
Foreign Currency
Interest Calculation
Interest Rates (customer specific or company default)
Mass Statements (e-mail and date customisable)
Multiple Addresses
Multiple Contacts
Multiple Ledger Accounts (A/R, Trust, Contract Accrual)
Parent Company w/grouped statements
Price Differentiation
Customer Specific Product Catalogs
Customer Specific Price Catalogs
Sales Statistics by Customer, Customisable Data Presentation
Standard Sales Representative (owner)
Standard Payment, Delivery and Transportation Terms
Statements with Age Analysis

Sales Opportunity Automation

Opportunities
Opportunity Activities and Notes
Opportunity Value Estimation
Sales Pipeline Tracking
Automatic Conversion of Opportunity to Invoice

Service Delivery and Invoicing

Business Unit Allocation
Cash Invoices
Commercial/Export Invoices
Credit Notes
Customer Refunds
Electronic Documents in PDF
Foreign Currency Invoices
Invoices (Tax and Non-Tax)
Joint Capture Window For All Sales Documents
Mass Delivery
Mass Invoicing
Order and Quote Activities and Notes
Order Confirmations
Order Fulfilment Stages
Payments With Automatic Invoice Matching
Proforma Invoices
Quotes
Quote to Sales Order
Sales Orders
Sales Returns

Contract Management

Contracts for Progressive Invoicing (Sales Contracts)
Contracts for Recurring Invoicing (Subscription Contracts)
Contract Activity Tracking
Document Attachments
Initial Pro-Rata Invoicing
Multiple Invoice Cycles (Job Schedules)
Once-Off (Ad-Hoc) Contract Invoicing
Scheduled Recurring Contract Invoicing

Campaigns and Marketing

Campaigns
Campaign Analysis
Campaigns Linked to Mass Communication (mass e-mailing)
Customised Datasets (sub-set of customers, suppliers or contacts)
Customer and Contact Dataset Export for Local Mail Merge
E-mail Templates (HTML/Plain Text)
E-mail Tracking
Mass Communication by E-mail
Stand-Alone E-mail Address Lists for Mass E-mailing

Commission and Bonus

Personal Commissions
Team and Team Leader Commissions
Commission By Invoice or By Item
Commission Calculated From Sales, Gross Profit or Units Sold
Commission Payable on Invoice or Payment
Personal Bonuses
Team and Team Leader Bonuses
Bonus Calculated From Sales, Gross Profit or Units Sold
Bonus Earnings Carried Forward to new Bonus Period
Bonus Earnings Expiry

Customer Service and Support

Call Center with Trouble Tickets
Knowledgebase
Service Cases
Automatic Service Case Invoicing
Service Case Activity Tracking
Service Case Employee Assignment

Financial Management

Accounts Payable (Supplier Ledger)
Accounts Receivable (Customer Ledger)
Automatic Processing of Bank Statements From All Major Banks
Bank Manager / Cash Book / Payments / Account Transfers
Bank Reconciliation (Automatic and Manual)
Balance Sheet
Balance Sheet by Branch/Subsidiary
Business Unit Allocation (departments,cost centers etc)
Business Unit Reporting
Cash Expenses
Cash Flow Statement
Cheque Tracking
Collection Period Analyis
Credit Card Reconciliation
Credit Card Tracking
Consolidated Company Reports
Customer Age Analysis
Customer Payments/Credits/Refunds
Electronic Customer Statements
General and Cash Ledger
Financial Ratios Analysis
Fixed Asset Management
Fixed Asset Depreciations (Automatic)
Income Statement
Internal transfers
Merchant Accounts
Merchant Payment Transfers
Supplier Invoices
Sales Receipts
Settlement Period Analyis
Supplier Age Analysis
Supplier Payments/Credits/Refunds
Take-On Balance
Transaction Journal
Trial Balance
VAT Tracking
VAT Returns

Suppliers and Purchasing

Suppliers

Activities and Notes
Age Analysis (multiple aging options)
Banking Information
Settlement Period Analyis
Communication Preferences (e-mail/print documents)
Communication Tracking (e-mails/documents sent)
Credit Limit Information
Discount Handling (supplier discounts)
Document Tracking
Foreign Currency
Multiple Addresses
Multiple Contacts
Interest Rate Information
Item Links with Supplier Item Code and Price
Parent Company w/grouped statements
Purchase Statistics by Supplier, Customisable Presentation
Standard Buyer Representative (owner)
Standard Payment, Delivery and Transportation Terms
Statements with Age Analysis
Supplier Balances
Supplier Categories
Supplier Groups
Supplier Ledger

Purchases

Convert Purchase Order to Supplier Invoice
Foreign Currency Purchases
Incomplete Delivery Handling (Purchase Back Order)
Joint Capture Window For All Purchase Documents
Purchase Orders
Purchase Returns
Request for Qoutes
Supplier Invoices

Contacts

Contact Activities and Events
Contact Details
Contact Notes
E-mailing of Documents to Contact
Integrated with Skype and MSN
Linked to Customer or Supplier
Skype (internet telephony) your contacts directly from SMARTEDGE

Items (Services)

Barcodes and alterntive item codes
Default Sales and Credit Accounts
Description and Extended Item Characteristics
Discount Matrix
Foreign Currency Prices
Images Upload
Item Brands
Item Groups
Item Categories
Minimum Sales Price Control
Multiple Sales Prices
Produce PDF Datasheets Using Images and Item Characteristics
Prompt for Cost Price on Invoices
Purchase Statistics by Items, Customisable Data Presentation
Sales Statistics by Items, Customisable Data Presentation
Standard Cost Price (last cost price)
Supplier specific cost prices
Service Item (and non-stock product)
Variable Decimal Scale for both quantity and price

Company Implementation

Company Preferences for Customised Set Up
Company Letterhead for Merging with Business Documents
PDF Documents (invoices, quotes, purchase orders etc.)
Company Logo
User Roles
Five-Tier Security Protection
Presentation Preferences
Import Customers, Suppliers and Products
Export Reports To Desktop Applications
Datasets (highly customisable sub-sets of customer, suppliers, contacts or items)
Software Upgrades and Maintenance
Automatic Daily Backups
24 hour, 7 days a week monitoring

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